Sale Conditions


Sales Condition

Mostly all the orders are shipped on the same day, except for the orders which are not in stock.
For the items not available, we try to arrange as soon as possible and get it ready to be delivered. Waiting time is approximate and it depends on the availability of our suppliers.


To the item’s price you have to add the shipping cost to the destination country.

Fees & Custom Duties

Duties depend on the Customs of your country. Lens Express does not add extra to cover customs of your country and it is on the recipient’s charge.

Lens Express cannot control or predict these charges and their amount, as Custom policies vary widely from one country to the other. If you need more information about Customs fees, please contact your local Speedex or UPS, DHL, FedEx or the Customs directly.

Duties are usually collected by the courier upon delivery but they may also be applied later.

Accepted Payment

– Cash on delivery (COD, only in U.A.E)
– Credit Card (Visa and Mastercard)
– PayPal

We guarantee that every transaction you make on Lens Express is 100% safe.

*Buyers credit card numbers are never recorded by the Lens Express server and cannot be traced.


Please follow the instructions that are described on Return policy page.


All our products are carefully and safely packaged in order to protect them from impacts and thermal exposure.
In case of damaged packaging, you may refuse delivery and contact us immediately.
It is possible to have products sent to an address different from your own, just write it in the order form while placing your order.
All our packages are assigned to professional couriers that cannot leave unguarded items in front of the door.
We suggest you to specify an address where the courier will find somebody who can sign for the delivery.

All our shipments can be tracked after 24/48 hours from the receipt of our e-mail


Please refer shipping page to know about shipping prices, condition and estimated delivery details.


All the products( sunglasses, eyeglasses and contact lenses) on Lens Express are 100% original & authentic.
All the products comes in their original brand case with authenticity certificate and accessories(if any)
All the products are 12 months warranty covered from the date of purchase against production defects.
Lens Express is not responsible for direct or indirect damages occurred to people or things due to the bad performances of the products.
The acceptance of all terms is made fulfilling the order form & by clicking on the checkbox to accept the terms & conditions.