Shipping Policy


Thank you for visiting and shopping at Lens Express. Following are the terms and conditions that constitute our Shipping Policy.

Important Note:

  • Lens Express will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Domestic Shipping Policy

Shipment processing time

  • All orders are processed and delivered for no delivery cost in U.A.E. within 2-3 business days.
  • The delivery terms could vary if your location falls in secluded or rural areas of U.A.E.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

International Shipping Policy 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Delivery within U.A.E. Within 48 working hours FREE
Delivery within G.C.C. 7-14 working days Chargeable
Delivery rest of the world Up to 25 working days Chargeable

Customs, Duties and Taxes

Lens Express is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).